Dear LNN,
I have been a long time customer of Verizon and a happy one for the most part. Recently though they have disappointed me and the entire Lakewood community.
Over the past few weeks me and many other of my colleagues and friends living in Lakewood have experienced total outages of their wireless services for periods of time without any explanation.
First it was once then it was a second time and then at third time but at this point I have already lost count.
Me and my friends have reported the issue several times to Verizon customer service but all they have to say is that everything looks just fine in the area with no further explanation.
Most recently, last night after midnight my phone calls and internet service went down again for a period of time, but this time I will not even attempt to report it.
I am calling on the entire community to leave Verizon because they simply don’t deserve our business. They have been taking advantage of us from much too long and the truth is we don’t need them anymore.
I switched my wife over to AT&T last month and during the outage yesterday I had no choice but to use her phone.
Today I will be switching to AT&T myself and I encourage Lakewood residents who have experienced the same unacceptable service to do the same.
Sincerely,
A Lakewood Resident
The views and opinions expressed in this article are solely of the author and do not necessarily reflect the views, opinions, or positions of the Lakewood News Network.
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Comments
20 CommentsYossi
Mar 22, 2022Old news. Att and T-Mobile work great ๐
Lkwd148
Mar 22, 2022I have been using at&t for a few years and never had any issues in fact they have better coverage in Lakewood and in the Catskills
Shaya Stern
Mar 22, 2022Hmm…. When Verizon goes to the Zoning Board to get more cell phone towers approved, neighbors complain “we don’t need that here”.
I guess you can’t have it both ways.
#LakewoodProblems
P.S. Verizon has recently applied to the Zoning Board for a cell phone tower on Georgian Court University.
Moshe
Mar 22, 2022One minute people are complaining about verizon service outage…then they complain when they put up cell towers in Lakewood to improve service….make up ur minds!!
Eli
Mar 22, 2022Well said
Anonymous
Mar 22, 2022Agreed!
Eli
Mar 22, 2022Stop complaining! Get rid of these old stupid flip phones and let them install new upgrade towers.
Matt
Mar 22, 2022Verizon is really bad throughout ny & nj, they spend alot on advertising that they are number 1 thats about it. Total ripoff
Eliyahu
Mar 22, 2022The reason the towers aren’t working isn’t because of flip phones !!
At&t is the way to go
me
Mar 22, 2022I don’t have a flip phone- I have an iPhone 12 with 5G service and the Verizon service still sucks. So there.
Bs
Mar 22, 2022I donโt have a flip phone and I do lose service with Verizon. But my husband has two phones. One has Verizon and the other att. We donโt switch my family over because theyโre not great either!
Ari kay
Mar 23, 2022Nothing to do with flip phones , IN Fact most flip phones have better reception than smart phones
Derek
Mar 29, 2022I hope you could see the total absurdity of your comments! #nuffsaid
Msk
Mar 22, 2022Um please don’t recommend at&t my phone and my families phones have been having major issues. Also they are the parent company of CNN and rhey don’t deserve our business.
Sara
Mar 22, 2022Well said, thank you for bringing this to my attention. I was unaware that they are a parent company of CNN- and I definitely do not want to support them.
Anyone have any experience with T-mobile?
G
Mar 22, 2022I have T-mobile (formerly sprint) and never had any issues
G
Mar 22, 2022and I have a flip phone
Anonymous
Mar 22, 2022If your not happy with their service then by all means switch over. Why do you feel the need to share your issues with the public?!? I am using Verizon for many many years and almost never have an issue. This is definitely not a reason to boycott. Just move on
Fed up
Mar 22, 2022Belony!!!
I’m with Verizon for years and also had many many issues and they’re pricey too! I agree everyone should drop them like hot potatoes!!!
Lets do something!
Mar 22, 2022the only thing that will change Verizon is if a lot of complaints get filed to the FCC. They are the agency that regulated the telecommunications industry and Verizon is legally required to answer to them. But we need hundreds of complains not a handful or they can just deal with each one instead of tackling this on a broader level.
consumercomplaints.fcc.gov/hc/en-us/articles/360001201223